Help
Frequently asked questions
Quick answers to common questions about the platform, wallet and campaigns.
- How do I fund my wallet ?
- You can recharge by credit card or cryptocurrency. For crypto, you submit proof of payment and our team validates it before crediting your balance. All transactions appear in your wallet history with a unique ID.
- What happens if my balance is too low for a campaign ?
- The platform checks your balance before accepting a campaign. If it's insufficient, you'll be redirected to a dedicated page where you can recharge your wallet or reduce the campaign budget.
- How does the AI assistant work ?
- The AI analyzes your campaigns several times per day, compares performance across platforms, and suggests actions: bid adjustments, budget reallocation, creative variants, and alerts when something underperforms or needs attention.
- Which ad platforms are supported ?
- Google Ads, YouTube, Facebook, Instagram, X (Twitter), LinkedIn, Microsoft Ads, Bing, and TikTok. You choose one or more when creating a campaign; the platform adapts your creatives and settings for each.
- Is there a platform or subscription fee ?
- No. You pay only the media costs of your ads. Your wallet and transaction history show exactly what you spend; there are no hidden fees.